Privacy Policy

1. Introduction

Fresh Edge Industrial ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you access or use our website, freshedgeindustrial.com, and its associated subdomains (collectively, the "Service").

By using our Service, you acknowledge that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

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2. Definitions and Key Terms

Cookie: A small piece of data stored by your browser to help websites remember information such as login details and preferences.

Company: Refers to Fresh Edge Industrial, registered and operating in the United States, responsible for your information under this Privacy Policy.

Country: Refers to the country where Fresh Edge Industrial is based—United States.

Customer: An individual, company, or organization that signs up or interacts with Fresh Edge Industrial.

Device: Any internet-connected device used to access our website, such as a phone, computer, or tablet.

IP Address: A number assigned to a device connected to the Internet.

Personnel: Individuals employed by Fresh Edge Industrial or who perform services on our behalf.

Personal Data: Any information that identifies, relates to, or could reasonably be linked to an individual.

Service: Refers to the website, products, and services provided by Fresh Edge Industrial.

Third-Party Service: Advertisers, marketing partners, analytics providers, or other organizations we work with.

Website: The Fresh Edge Industrial website at freshedgeindustrial.com.

You: A visitor, customer, or user of the Service.

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3. Information We Collect

We collect information when you:

• Visit our website

• Register on our site

• Place an order

• Subscribe to our newsletter

• Respond to a survey

• Fill out a form

Personal Information Collected:

• Name / Username

• Email address

• Phone number

• Shipping and billing addresses

• Order and transaction details

We may also collect technical data such as IP addresses, browser types, and device identifiers through cookies and analytics tools.

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4. How We Use the Information We Collect

We may use your information for:

• Personalization: Improve your experience based on your preferences.

• Website Improvements: Understand how users interact with our site to enhance functionality.

• Customer Support: Respond to your requests efficiently.

• Transaction Processing: Fulfill your orders and send confirmations.

• Marketing: Send promotional emails, updates, or newsletters.

• Surveys & Promotions: Administer contests or special offers.

You may unsubscribe from marketing communications at any time.

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5. Information from Third Parties

5.1 End User Information

We may collect publicly available information about you from social media platforms if you interact with our content or pages.

5.2 Customer Information

We may receive fraud detection reports, analytics, or verification data from third-party services.
We may also collect publicly available information from social media sites.

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6. Sharing Your Information

We may share your information with:

• Third-Party Service Providers: Payment processors, analytics tools, email service providers, or shipping carriers.

• Affiliates: Companies under common ownership.

• Business Transfers: In case of mergers or acquisitions.

• Legal Requirements: If required by law or government authorities.

All third parties are required to keep your information confidential.

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7. Cookies and Similar Technologies

We use cookies to:

• Improve your experience

• Remember your preferences

• Analyze website traffic

• Enable essential website functions

You can disable cookies through your browser settings, though some site features may not work properly.

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8. Data Security

We implement strict security measures to protect your data, including:

• SSL Encryption for data transmission

• Encrypted payment processing through Shopify Payments

• Access controls limiting data access to authorized personnel only

While we strive to protect your information, no method of transmission is 100% secure.

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9. Data Retention

We retain your personal information:

• As long as necessary to fulfill the purposes outlined in this policy

• For 7 years for transaction and tax records

• For 2 years for marketing data, unless you unsubscribe

• As required to comply with legal obligations

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10. Your Rights

Depending on your location, you may have rights regarding your data, including:

• Access

• Correction

• Deletion

• Restriction of processing

• Objection to processing

• Data portability

To exercise these rights, email support@freshedgeindustrial.com.

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11. Children's Privacy

Our services are not intended for individuals under 13 years old.
We do not knowingly collect data from children under this age.
If you believe we have collected such data, contact us immediately.

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12. International Data Transfers

Your information may be stored or processed in servers located outside your state or country.
By using our Service, you consent to such transfers.

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13. Links to Other Websites

Our Service may link to third-party websites.
We are not responsible for the content or privacy practices of these external sites.

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14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Changes become effective when posted on this page.
Your continued use of the Service signifies acceptance of any modifications.

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15. Contact Us

If you have questions or concerns about this Privacy Policy, contact us:

Fresh Edge Industrial
Phone: 888-330-1528
Email: support@freshedgeindustrial.com
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
Address: 85 Ascension St., Passaic, NJ 07055, United States