FAQ Page

Shipping Time and Delivery Expectations

Shipping times vary depending on the brand and product. Some orders are shipped the same business day, while others may take 1–2 business days to process. Occasionally, unexpected delays may occur.

In general, customers can expect to receive their order within 4–7 business days. If a product is expected to have a longer shipping time, this information will be clearly stated on its product page.

We take pride in offering fast processing, efficient delivery, and industry-leading customer service.

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Payment Options

Fresh Edge Industrial accepts the following secure payment methods:

• Visa

• Mastercard

• American Express

• Apple Pay

• Google Pay

• Shop Pay

• Discover

• Diner’s Club

All payments are processed safely through Shopify Payments.
All orders are charged in USD.

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Return Policy

We offer a 30-Day Money Back Guarantee on all items.

Items eligible for return must be unused, in original packaging, and have all tags attached.
Customers are responsible for return shipping costs. A 20% restocking fee may apply depending on the product.

For full details, please visit our 30-Day Return Policy page.

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Cancellation Policy

Orders may be canceled for a full refund if the cancellation request is made before the order has shipped.

To cancel your order, please contact us immediately at support@freshedgeindustrial.com.

If the order has already shipped, it will fall under our 30-Day Return Policy.

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Contact Information

Fresh Edge Industrial
Phone: 888-330-1528
Email: support@freshedgeindustrial.com
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
Address: 85 Ascension St., Passaic, NJ 07055, United States